รายละเอียด

Unit I: THE CRITICAL TRIAD: DECISION MAKING, MANAGEMENT, AND LEADERSHIP
-- Chapter 1: Decision Making, Problem Solving, and Critical Thinking: Requisites for
Successful Leadership and Management
-- Chapter 2: Classical Views of Leadership and Management
-- Chapter 3: 21st Century Thinking About Leadership and Management
Unit II: FOUNDATION FOR EFFECTIVE LEADERSHIP AND MANAGEMENT: ETHICS, LAW, AND
ADVOCACY
-- Chapter 4: Ethical Issues
-- Chapter 5: Legal and Legislative Issues
-- Chapter 6: Patient, Subordinate, and Professional Advocacy
Unit III: ROLES AND FUNCTIONS IN PLANNING
-- Chapter 7: Operational and Strategic Planning
-- Chapter 8: Planned Change
-- Chapter 9: Time Management
-- Chapter 10: Fiscal Planning
-- Chapter 11: Career Development
Unit IV: ROLES AND FUNCTIONS IN ORGANIZING
-- Chapter 12: Organizational Structure
-- Chapter 13: Understanding Organizational, Political, and Personal Power
-- Chapter 14: Organizing Patient Care
Unit V: ROLES AND FUNCTIONS IN STAFFING
-- Chapter 15: Employee Recruitment, Selection, and Indoctrination
-- Chapter 16: Staff Development
-- Chapter 17: Staffing Needs and Scheduling Policies
Unit VI: ROLES AND FUNCTIONS IN DIRECTING
-- Chapter 18: Creating a Motivating Climate
-- Chapter 19: Organizational, Interpersonal, and Group Communication
-- Chapter 20: Delegation
-- Chapter 21: Managing Conflict
-- Chapter 22: Understanding Collective Bargaining, Unionization, and Employment Laws
Unit VII: ROLES AND FUNCTIONS IN CONTROLLING
-- Chapter 23: Quality Control
-- Chapter 24: Performance Appraisal
-- Chapter 25: Problem Employees